General Booking Conditions
Hotel Indalo Park


These General Booking Conditions (hereinafter Terms and Conditions) regulate the business relationship arising between SUSAN STELA SA and the user or customer for the booked through the forms SUSAN STELA SA offers in your www.indalopark. com.

The booking through websites SUSAN STELA SA will express acceptance by the customer or user of the pages of these conditions, as well as the conditions of use set for user navigation through the property pages SUSAN STELA SA. These conditions shall apply without prejudice to the application of legal rules on the subject that apply to each case.

These General Conditions are subject to the provisions of the Law 7/1998 of 13 April, on General Conditions of Contract, the Law 26/1984, of July 19, General for the Defense of Consumers and Users, Royal Decree 1906/1999 of 17 December 1999 laying down the Telephone and Electronic Contracting with general conditions, Organic Law 15/1999 of December 13, Protection of Personal Data, Law 7 / 1996 of January 15 of the Retail Trade and the Law 34/2002 of July 11, Services Information Society and Electronic Commerce.

SUSAN STELA SA, hereinafter INDALO PARK, reserves the right to make any changes it deems appropriate, without notice, in the General Conditions. Such modifications may be made through their websites, for any admissible into law and must be complied with during the time they are published on the web and until they are not validly amended by subsequent. However, INDALO PARK reserves the right to apply, in certain cases, a Special Conditions of Contract in preference to the General Conditions where considered appropriate, announcing them in time and form.

This website is for your personal and non-commercial use, so that the reservation of products and services offered by natural or legal persons acting as intermediaries in fact or law for resale or distribution is prohibited. INDALO PARK reserves the right to limit the number of reservations contracted by a single person or client, and depending on availability and scheduling recruitment offline.


INDALO PARK informs that the reservation procedure through its web pages is detailed in the section entitled Online Reservations.
Also, SUSAN STELA SA informs the user can access the Terms of Use by clicking on the Terms of Use section.
By booking with INDALO PARK through its website user or customer expressly declares to know, understand and accept these terms of use and general reserve. Similarly the user declares to be of age (18 years) and have the legal capacity to act required for access to websites of INDALO PARK and hiring through them. The user is responsible for handling confidential and responsibly identity and password obtained registration as a client, cannot transfer them to another.
In order to contract the services offered, the user should not register as a customer, but should provide some data for identification and implementation of the reserve, such as name, address and any other required page for effective recruitment service whose effects declares that all information provided at the time of hiring is true, complete and concise.
Once the reservation the user will see the booking confirmation on the screen and can print it as proof of the booking made.
The booking confirmation and proof of booking (printing the user does) not valid as invoice.
Also INDALO PARK informs users that:
– Placing extra beds in the rooms is available on request and consent. According to Article 18 of Decree 183/2010 of 23 November of tourist accommodation establishments.
– Rooms of INDALO PARK enabled three persons are composed of a double bed and a single bed.
– In case you need service cribs, indicate when booking, as the hotel has a limited stock units.
– Diet and Foods: When the contracted regime is the FULL PENSION, breakfast, lunch and dinner will be served, the first service to be provided by the hotel dinner and lunch the last day of departure. In the regime HALF BOARD breakfast and dinner, except User choice and always serve as the hotel can accept the change (dinner for food). The User acknowledges that drinks are not included in any diet.
– Pets: Pets are not allowed in the hotel.


In compliance with current legislation and in particular of Law 34/2002 on the information society and electronic commerce, SUSAN STELA SA provides in paragraph Booking information about all possible reserves, features and prices. However, SUSAN STELA SA reserves the right to remove, replace or change the deals offered to its customers through its website, by simply changing the contents thereof. Thus, the products offered at any time by SUSAN STELA SA website shall be governed by the applicable Terms and Conditions in each case. Also, the company will have the power to stop offering, without notice and at any time, access to the products mentioned.
Each offered have indicated possible reserve price and if you have built VAT or any other tax, if any, applies. Prices shown on screen are those in effect at all times except typo. When the price is different for the reason above, SUSAN STELA SA shall inform the client via e-mail before proceeding charging booking.
The prices include booking I.V.A., unless such mention specifically omitted.
Tourist tax is not included in the Price.
The booking price does not include: any service not specified, plus extras such as telephone calls, laundry, parking, etc. Nor does it include requests that the customer can enter in the “Comments” field, as these, if the Hotel could satisfy them, could incur a locally payable directly to the hotel cost.
The availability of the deals offered by INDALO PARK through their websites may vary depending on customer demand. Although INDALO PARK database updated periodically, the reserve requested by consumers may be complete at that time. In this case, INDALO PARK send an e-mail to the customer informing him of the impossibility of the availability of supply.
Forms of payment (Reservations)
The payment is made directly to the hotel. Without deposit. To guarantee the reservation, we only need your credit card number.
Excluding non-refundable reservations or special rates where in the same offer any specific deposit indicated.
The booking confirmation rate NON REFUNDABLE implies the payment of 100% in accordance with the credit card provided by you. The amount will be displayed on the screen in the process of acceptance of the reservation and will be charged at the end of the reservation.
Touristic tax not included in the price .
In booking cancellations NON REFUNDABLE rate as the name suggests not the amount thereof will be refunded.
In caso of Web rate if canceled up to 7 days before arrival, no fee will be charged. If canceled after this period, the hotel will charge 30% of the total. If no-show, the hotel will charge full stay.
The cancellation of the reservation must be made through the web: or email or if you wish to contact by phone (0034) 93767. 84. 55.

DATA PROTECTION INFORMATION – The personal data provided with the reservation will be included in files controlled by the establishment, in order to attend the reservation, to verify the credit card data, pre-authorize the payment, guarantee the reservation by the corresponding credit card charge, pay the stay according the reservation and cancelation policies, or pay the expenses derived from the stay (unless other means of payment are provided). Data is requested in order to carry out the reservation and service contracts. Data will be stored as established by the banking, tax and trade legislations, at least. The rights of access, rectification, erasure, data portability, limitation and opposition, revocation of consent, can be exercised writing to HOTEL INDALO PARK (SUSAN STELA, S.A.), AV. DEL MAR, 19 08398 SANTA SUSANA or by e-mail to . Data subjects have the right to issue a complaint with the data protection authorities.

SUSAN STELA SA also reserves the right to bring civil or criminal actions it deems appropriate for the misuse of your web site and content or for breach of these conditions.
The relationship between the user and the provider by current legislation and enforcement in the Spanish territory governed. Any dispute arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction comply with the rules on jurisdiction and competence in this regard. SUSAN STELA SA is established in Santa Susana (Barcelona), Spain.